SoonLaunching soon for every clinic
Clinic software,
owned by a clinic.
Our own system, run in our clinic every day. Anything slow or wrong, we find first and fix fast.
The product
Everything the desk does in a day.
Three of the screens, from a real clinic's week. The rest is listed under them.
Diary
Every room, every practitioner, one screen.
The whole day in front of you, nothing buried in menus. Patient, balance and notes a click away.
- Was
- The day spread across tabs and pop-ups
- Now
- One screen, nothing wasted
Your clinic's number, run from the app.
Built so the desk isn't on their own phones. Reminders, confirmations and follow-ups go out from the clinic's number. Replies land in one inbox, linked to the diary and the patient. AI drafts the reply or the booking; a person sends it, every time.
- Was
- Staff on their phones, nothing on the record
- Now
- One number, one inbox, every message filed
Reports
The numbers a manager actually checks.
Designed by the manager of our own clinic, from what she couldn't get out of the last system. Each practitioner's month on one page: takings, what sold, appointments, no-shows, rebooking. Open the row for the detail, read the chart. Nothing to export.
- Was
- Five pages and a spreadsheet to answer one question
- Now
- One page, with the answer on it
And the rest
Everything a clinic runs on, in the one system.
Patient card
History, notes, photos, forms and money on one page
The visit
Forms, consultation, photos, notes, done, in one flow
Consultation notes
Recorded in the room, written up and filed as a draft to check
Forms and consents
Filled on their phone before they arrive
Till
Card, cash, transfer, packages and credit, reconciled in a minute
Gift cards and loyalty
Sold, tracked and redeemed on the patient's record
Stock
Counted as it's used, flagged before it runs out
Enquiries
Every lead on a board, chased until it's booked or closed
Reviews
Asked for after the visit, answered from the inbox
Newsletters
Written and sent to the right patients
Rota, rooms and leave
The diary only shows who's actually in
Support from inside the app
A ticket, a voice note or a WhatsApp, to someone who can change the software
The Feed
Every loose end, on one list.
A patient not checked out, a form not signed, a reminder that failed, stock running low. The Feed lists each one with its fix and clears it when it's done. Nothing half-finished reaches the month's numbers.
- Was
- Found at month end, in the reports
- Now
- Found today, fixed in a tap
- Running late or never confirmed
- In the room past the slot
- Finished, not checked out
- Forms not signed before the visit
- An invoice still open
- A reminder that didn't send
- Two bookings that clash
- A no-show nobody rebooked
- A product nearly out
- An enquiry nobody answered
- A task past its time
- A message waiting on a clinician
Medical
The clinical half, on the same record.
For the clinic with a doctor in it. Everything above, plus the things a practice needs that a skin clinic doesn't, all written to one patient record instead of two systems.
- Was
- One system for the record, another for the desk
- Now
- One record, both halves
Labs
Order from the patient's card. Results come in by email, file themselves to the right patient, and anything flagged waits for a clinician. The Feed chases what's unreviewed.
Letters
Written from the record, to the patient or their GP. Signed, sent, printed, and kept on the file.
Consultation notes
Record the consultation, get a draft written up to check and sign. Every note keeps its audit trail.
Consents and history
Medical history and consent on the patient's phone before they arrive, filed against the visit.
Contacts
GPs, referrers and labs on their own list, so a letter or a referral is two clicks.
Getting started
You hand us the export. We hand you back your clinic.
Pabau, Semble or spreadsheets. We take the data out, tidy it on the way, set the clinic up and make every login with the right role. Your staff open a system that already knows them.
- 01
We take your data out
Patients, history, notes, photos, forms, bookings, balances, vouchers, letters and results. Nothing retyped, nothing left behind.
- 02
We tidy it and set the clinic up
Duplicates merged, dead numbers flagged, broken bookings fixed. Rooms, practitioners, treatments, prices, templates and every login, done for you.
- 03
Staff log in Monday
A walkthrough on your own clinic. Reminders keep sending, the old system stays read-only for a month as a safety net, then off.
Your data, your clinic
Held in London
Patient records live on servers in London, encrypted in transit and at rest.
Locked to your clinic
Each clinic's data is walled off at the database, not just the app. Another clinic's staff can't reach it.
Every change logged
Who changed what, and who opened which patient's file, with the time. Kept for as long as you're with us.
Leave any time
Monthly. Ask and we hand you everything back, in full. No lock-in, no exit fee.
Support
A person who answers. Fixes that actually ship.
Every clinic we've spoken to left their last system over support. That's the thing we're built around.
A person, on WhatsApp
Your clinic has a thread with us. Ask there, or from Help inside the app, and it reaches someone who can change the software, not a script.
Fixes go into the product
A bug is fixed in the platform, for everyone, and you're told when it's live. No 'we've logged it'.
Missing a feature? We build it
Tell us what it is. You get a fixed quote and it's built into the platform, yours first. When other clinics need it, it goes to everyone.
Hands-on onboarding
We do the switch with you, we're on WhatsApp through launch week, and your staff get a twenty-minute walkthrough on their own clinic.
Pricing
Pick your clinic, count your staff, turn on what you use.
Per seat and per location, monthly. Add or remove anything whenever you like. No tiers, no contract, no surprises on the invoice.
Sovia
Diary, patients and photos, forms and consents, till, stock, reports, reviews, the Feed, a person on support
£79 a seat+£199 a location
Seats
Everyone who logs in: practitioners, reception, managers
Locations
A site with its own diary
Add-ons, per location
Your clinic's number, reminders and follow-ups, shared inbox, enquiries
AI
Inbox triage and draft replies, no-show recovery, monthly reports written for you, the consultation note-taker
Marketing
Newsletters, gift cards, loyalty
Named support
A named contact and an out-of-hours number for the owner
Your clinic, per month
£1,071/ mo
- 6 seats£474
- 1 location£199
- WhatsApp£249
- AI£149
Includes 2,000 messages a month per location, then 5p each
Pay the year up front and take ten percent off.
About what Pabau or Semble charge a clinic this size, with the things they bill as extras already in the number.
Switching, if you want it
Optional, and itemised. Every price is a floor; we quote the real one from your export within a day. Take the data and skip the training, or the other way round. Or do it yourself with the guide, for nothing.
Your data moved in
Patients, history, notes, photos, forms, bookings and balances out of Pabau, Semble or spreadsheets
Data cleaned
Duplicates merged, dead numbers flagged, broken bookings fixed, checked with you before anyone logs in
Clinic set up
Rooms, practitioners, treatments, prices, templates, every login with the right role
Launch week
On WhatsApp all week, a walkthrough for your staff on their own clinic, the old system watched until it's off
Something built for you
The feature your clinic needs and nobody has. A fixed quote, yours first, then everyone's
Questions
Per seat and per location, monthly, plus the add-ons you turn on. Count your staff above and the total is the total. Add or drop anything any month. Switching is optional, itemised and quoted from your export, or do it yourself for nothing.
The move itself is a day. Give us a login to your current system and the export, and patients, history, notes, photos, forms, bookings and balances come across that day. You check it, your staff log in, and the old system stays read-only for a month as a safety net. The only wait is how quickly you can get us the login.
Yes. Your clinic's number is connected to Sovia, so reminders and replies come from the number patients already have.
Yes. Records held in London, each clinic walled off at the database, encrypted storage, a full audit trail, and a data processing agreement signed with your contract.
The first-entry walkthrough covers the day's work in about twenty minutes, on your own clinic. Most desks don't need anything else, and we're on WhatsApp through launch week.
After the skin clinics. Join the Medical list above and you hear first, with a call to set your date.
Yes. Ask for the feature, get a fixed quote, and it's built into the platform, yours first.
Ready when you are
Try the demo now, or book a call and see your own clinic on Sovia.
Email hello@rociel.co.uk for anything else.